Order Status and Tracking

To begin, enter sales order number and email address below.

Order Number: Sales order number starts with letter SR followed by 6 digit numbers (Example: SR123456). It can be found in the following places.

  • On the subject line of the order confirmation email you receive. It usually starts with, for example,"OriGene Technologies, Inc: Sales Order #SR123456". Here, SR123456 is your order number.
  • The Sales Order file in PDF attached in your order confirmation communication email. Click to see the example.
  • Registered users? If you ordered through our online shopping cart, you can simply login to view your order status under My Account.

Email Address: Please use the original email address associated with your account. If your procurement agency or lab manager placed the order on your behalf, please make sure to use his/her email address.

Need help? Email custsupport@origene.com Have an online account with us? Login to see your orders. Or register for an account today.