We understand the growing concerns as the scope of COVID-19 cases continue to increase. We would like to assure you that OriGene will continue to support your research needs while protecting our employees’ health by following all WHO and CDC guidelines.
Is OriGene still operational?
Yes, OriGene is fully operational and we continue to provide support to all of our customers.
To meet your product and service requests, we have
- Multiple supply sites across the globe
- Large inventory stock
- Continued operation of manufacture and logistic teams
Will OriGene continue to ship orders?
OriGene will continue to ship orders out every day.
Can I place a HOLD on my shipment?
Yes, please email our customer support team at firstname.lastname@example.org. We will “hold” your order and ship only when you request us to do so.
Will OriGene continue to take custom production project(s)?
Yes, OriGene will continue to accept custom orders and inquires for all of our products including clones, antibodies, proteins, lentivirus particles, etc. We can take the load off your organization and we are eager to be your outsourced partner.
What is the best contact(s) for my inquiries?
Our support team is working remotely and is fully functionally to assist you. Email, online chat and phone call are all available.
email@example.com: order status related queries
firstname.lastname@example.org: technical queries
email@example.com: placing or modifying orders
firstname.lastname@example.org: bulk orders and quotation requests
What COVID19-related products do OriGene offer?
In relation to COVID19 research, OriGene offers a comprehensive tool box for ACE2, Furin, Spike protein (S-Protein) and N-Protein.
OriGene will continue to partner with research communities to make a difference worldwide in regard to the COVID-19 outbreak. Feel free to contact us and let us know of your needs and concerns.
We wish you and your family good health and safety during this challenging time.